Horrible customer service and sneaky renewal policies. 16 May 2014 Reviewer: Crispyh from OH
174 of 336 people found this review helpful
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Beware. When you sign up for this service you will be stuck with automatic enrollments and no possibility of even a prorated refund if you forget to cancel. The company doesn't send invoices so you have no way of knowing when your renewal is coming up in case you want to cancel. These policies are buried half-way through the fine print of a very long customer service agreement which most folks won't have the patience to read. My advice to the company: if you must have such rigid policies, at least post them prominently instead of hiding them guiltily.
In summary, I would not recommend Real Deal Docs to a friend.
