These Guys are in the Business of Cheating Consumers 09 May 2014 Reviewer: Boorealdeal from USA
178 of 352 people found this review helpful
Variety of Documents:
Quality of Documents:
Features:
Ease of Use / Navigation:
Ease of Joining / Registration:
Customer Support:
Value for Money:
Overall Star Rating:
This site is ok in terms of providing reference of forms used in other deals. They are not templates. It's a reference point from which an attorney will take considerable amount of thought and time to mold into the document needed.
The problem is that once you're a customer, you're a customer for life until you cancel and you will be hit with a surprise automatic renewal of $444 whenever that occurs. You cannot join without agreeing to the automatic renewal. The user account does not offer you any information about when you're account is coming up for renewal.
Anne Marie Mills, the Director of Customer Services, is unwilling to work with you at all if you contact her as soon as you discover the automatic renewal charge and want to make changes to the account. In her opinion, the remedy is the terminate your account in 364 days.
While I wanted to simply change the credit card account on file with my username, in exchange for the $444 I feel was inappropriately taken from me they will lose a subscriber.
In summary, I would not recommend Real Deal Docs to a friend.
